Gokarts USA
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Gokarts USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gokarts USA has 1.5 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hard to say because they were so incompetent, There are no pros, Website.
Cons: Lack of customer service, Poor quality product, Everything about them.Recent recommendations regarding this business are as follows: "Don't risk your hard earned money with these thieves.", "Run!", "Buy somewhere else.", "Never, run from this comy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gokarts USA has 1.5 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hard to say because they were so incompetent, There are no pros, Website.
Cons: Lack of customer service, Poor quality product, Everything about them.Recent recommendations regarding this business are as follows: "Don't risk your hard earned money with these thieves.", "Run!", "Buy somewhere else.", "Never, run from this comy".
Most users ask Gokarts USA for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Gokarts USA Reviews
"GokartsUSA Support, Reviews and Documentation"
GokartsUSA Reviews can be seen and submitted online in the Customer Service Section of their website. There, you can also submit a Help Request or Parts...
"Followup"
They lied to the BBB saying my claim was denied because the warranty requires the unit be assembled by a qualified mechanic. They know I am a retired ASE...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Replace carbon steel doorway gym bar,pull up
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Followup
They once again tried to say they are not going to honor the warranty because it was not assembled by a qualified mechanic, even though I have proved I am overly qualified. They are nothing more than the usual scammers and thieves.
My attorney is currently gathering information from many different sources, including other people that have been cheated by this company. It looks like it's going to become much more than just them having to pay for my claim.
- There are no pros
- Being general thieves selling defective junk
- Loosing my warranty before i even drove it
- Lack of customer service
Preferred solution: Send the replacement engine as promised.
User's recommendation: Don't risk your hard earned money with these thieves.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible experience
After filing a complaint with the BBB, I received a call and voicemail from someone in the company saying that since I am such an A@@hole, they wouldn't be doing anything for me and they suggested that I should go *** myself. What a group of professionals! I'm betting...
So far nothing except *** messages, and vague promises that I will eventually be getting some parts, but they are supposedly on back order for 4 months. The parts are available on eBay every day so that is BS. They think that if they can stall long enough that I will...
The crate had been impacted so hard that it bent the metal cage and forced the go kart back and broke the rear hold down. It bent part of the steering rack. After assembling the go kart (I am a retired mechanic) oil leaks from the bottom of the crankcase, and when you turn the fuel valve on fuel pours from the carb overflow hose and bowl vent. I contacted them and after promises to correct the issues, they simply stopped replying.
I asked for contact information for whoever handles the warranty and was told to google it. I have a worthless piece of junk and they have nearly $2000 of my money.
Avoid these thieves. Next step is the BBB and then on to court.
- There are no pros
- Everything about them
Preferred solution: Send the replacement parts and the missing starter package that was never sent.
User's recommendation: Run!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Buyer Beware!
Preferred solution: Send me a new battery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Service
Preferred solution: Deliver product or service ordered
User's recommendation: Buy somewhere else.
Carrollton, Texas
Falsely getting clients to order
User's recommendation: Never, run from this comy
Norfolk, Virginia
Canceled order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Look elsewhere.
- Hard to say because they were so incompetent
- Poor quality product
- Refusal to speak with customer
- Will not refund
Preferred solution: Full refund
GO SOMEWHERE ELSE
- Website
- Looks great
- Poor quality
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
AVOID!!
- Going against terms of service on invoice
- Will not refund
- Lack of communication
Preferred solution: Deliver product or service ordered
Refusal to refund my money
- Misleading business practices
Preferred solution: Full refund
Pure Junk
ow
Do not buy from Go Karts USA. Bought a youth go kart as a joint bday gift for our kids and we got a lemon...
have had less than a month and from day 3 on, parts keep breaking. Customer service people have you send video and pictures of the problems, tell you new parts coming out right away for free, that they will send tracking number and no email, no parts and we have made multiple calls from day 3 on and going on week 4 post purchase. After filing a review with the BBB that company promises new parts and never sends, the company responded that we should take it somewhere to get serviced where they service golf carts. Obviously they had no intentions of sending the parts.
Day 3, gas tank leaking at seam. Removed gas tank and demonstrated in a video to this company that when gas tank tipped, you could clearly see gas leaking. Now on BBB response, since they never sent replacement tank, they are saying their tanks never leak and it is probably a fuel line.
Also problems with smoking wires at back light and broken muffler, all with 2 weeks. Pretty sad that when you invest in something for your kids and get suckered.
Buyer Beware
Poor customer service
Worst customer service ever
Go Karts USA - Awesome Customer Service
About
Gokarts USA sells mini bikes, dirt bikes, ATVs, motorcycles, engines, parts, torque converters, dune buggies and other vehicles. Besides, this company offers a big choice of staff, for example, mini bike kits, race karts, accessories, etc. International orders are also available at Gokarts USA. Free shipping is offered on the territory of the United States. Different goods are regularly advertised on sale. The customers can use online filters by manufacturers and find a necessary item from the wide list. Picture gallery contains live photos of all advertised products and helps to learn more details about them. As for the media presence, the company can be found on Facebook and Twitter.
Gokarts USA is ranked 345 out of 1833 in Equipment category
USA
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They are still refusing to answer messages. These people are thieves!!