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Spent $1200 on a Taco Frijole mini-bike kit. The extra accessory package I bought for $300 is missing $5 worth of cable parts to actually hook the rear brake cable to the brake assembly. The pleasant as punch customer service agent explained that since they have no...
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#588285
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If you expect any kind of communication or customer service, STAY AWAY!! I couldn't RMA an order for unopened new parts. You have to submit a return request, then put that in your cart, then submit it as an order. The only response to the RMA request was your order is...
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1.8
I didn't like
  • Lack of customer service
#584882
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I ordered from website a front fork assembly. Paid by credit card on Nov 30 2014. Checked my order on the site and it said shipped but no tracking info. Called customer service several times and was given a run around about the Photo on the site showing handlebars and...
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#581831
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I ordered a Monster Dog II minibike as a Christmas gift for my son. It arrived all scratched up due to the manner in which it was packaged for shipment. This included scratched up handle bars, dummy fuel tank, and front fender. They had shipped it with the front...
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1.5
I liked
  • Price
I didn't like
  • Lack of customer service
  • Poor quality product
  • High return fee
#576293
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I wish I had checked this site before I ordered. Christmas gift (helmet) ordered 7 business days before Christmas (Dec. 16). Website said 4 day delivery. (I was notified on the same day I ordered that the helmet was ready to ship.) Today (Dec. 23), after calling 3...
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1.5
I liked
  • Polite saff
I didn't like
  • Late delivery
  • High return fee
#573809
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GokartsUSA Reviews can be seen and submitted online in the Customer Service Section of their website. There, you can also submit a Help Request or Parts Request. You can See and Post Customer Reviews. You can also see all Documentation in the How-To Section for Gokart,...
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4.8
I liked
  • Lots of cool toys
#556185
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No ability to return unused, unopened parts that you decided you did not want to put on. Customer Service was no help at all. Hidden in their returns policy is the statement that you can't return Motors, kits and Parts - everything they sell is Motors, kits or parts. ...
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#512049
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I viewed GoKarts USA products online. I made my choice and purchase online. I set up an account online to view the status of my order - but the status was never updated. About 3 weeks later, they called my land line/home phone to inform me that the product was...
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#503054
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We purchased a Dune Buggy at the end of March for my son's birthday for $2300.00, in less than a month the clutch broke which the company sent one under warranty, also the engine is blown it appears to have a faulty oil pump which blew up the engine, the company will...
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Anonymous
Alex

You can see a link here about Oil Servicehttp://gokartsusa.com/pdf/lubeguide.pdf

Anonymous
Nick

When you setup your gokart yourself, be sure to INSTALL FRESH 10/40 OIL. The Buggies and Gokarts come with a little residual 5W break-in oil. If you run your kart with this oi...

#499129
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THE MOST HORRIBLE EXPERIENCE EVER! I have been waiting for three months to write this review. I had to wait until the dispute was resolved with my bank and know that my money was safe from this hideous company. In early November I ordered my son a mini-bike for...
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#481430
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