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I placed 2 orders with them. The first one ended up being on backorder......no big deal right? WRONG The problem is that their website stated it was GUARANTEED IN STOCK. It took them over a month to get the part in stock. I placed the second order a month later, all...
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1.3
I didn't like
  • High return fee
  • Poor quality product
  • Refusal to correct defective item
#604563
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Because first time buyers like me get screwed. Live and learn... Stay far away from this business! I placed two orders with them a few days apart. First a "tire/wheel" order and then a "brake assembly/drum" order. The brake assy./drums arrived and they sent a brake...
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#601322
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Spent $1200 on a Taco Frijole mini-bike kit. The extra accessory package I bought for $300 is missing $5 worth of cable parts to actually hook the rear brake cable to the brake assembly. The pleasant as punch customer service agent explained that since they have no...
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#588285
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If you expect any kind of communication or customer service, STAY AWAY!! I couldn't RMA an order for unopened new parts. You have to submit a return request, then put that in your cart, then submit it as an order. The only response to the RMA request was your order is...
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1.8
I didn't like
  • Lack of customer service
#584882
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I ordered from website a front fork assembly. Paid by credit card on Nov 30 2014. Checked my order on the site and it said shipped but no tracking info. Called customer service several times and was given a run around about the Photo on the site showing handlebars and...
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#581831
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I ordered a Monster Dog II minibike as a Christmas gift for my son. It arrived all scratched up due to the manner in which it was packaged for shipment. This included scratched up handle bars, dummy fuel tank, and front fender. They had shipped it with the front...
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1.5
I liked
  • Price
I didn't like
  • Refusal to speak with customer
  • Lack of customer service
  • Poor quality product
#576293
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I wish I had checked this site before I ordered. Christmas gift (helmet) ordered 7 business days before Christmas (Dec. 16). Website said 4 day delivery. (I was notified on the same day I ordered that the helmet was ready to ship.) Today (Dec. 23), after calling 3...
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1.5
I liked
  • Polite saff
I didn't like
  • High return fee
  • Late delivery
#573809
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GokartsUSA Reviews can be seen and submitted online in the Customer Service Section of their website. There, you can also submit a Help Request or Parts Request. You can See and Post Customer Reviews. You can also see all Documentation in the How-To Section for Gokart,...
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4.8
I liked
  • Lots of cool toys
#556185
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Moped Engine Review

They sent my mother a broken moped , has a crack in engine, no one will help cant return, she is so upsett it was all her money in the world. Do not trust this company.
Goshen, Connecticut
#538219
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Unreceived Item Review

Unable to get a sign m so after three times they claimed they sent it which I never recieved. They now want to charge me $75 to get one that they can only mail to the same address .what kind of scam is going on?
#530459
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