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Unreceived Item Review

Unable to get a sign m so after three times they claimed they sent it which I never recieved. They now want to charge me $75 to get one that they can only mail to the same address .what kind of scam is going on?
#530459
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No ability to return unused, unopened parts that you decided you did not want to put on. Customer Service was no help at all. Hidden in their returns policy is the statement that you can't return Motors, kits and Parts - everything they sell is Motors, kits or parts. ...
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#512049
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I viewed GoKarts USA products online. I made my choice and purchase online. I set up an account online to view the status of my order - but the status was never updated. About 3 weeks later, they called my land line/home phone to inform me that the product was...
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#503054
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We purchased a Dune Buggy at the end of March for my son's birthday for $2300.00, in less than a month the clutch broke which the company sent one under warranty, also the engine is blown it appears to have a faulty oil pump which blew up the engine, the company will...
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Anonymous
Alex

You can see a link here about Oil Servicehttp://gokartsusa.com/pdf/lubeguide.pdf

Anonymous
Nick

When you setup your gokart yourself, be sure to INSTALL FRESH 10/40 OIL. The Buggies and Gokarts come with a little residual 5W break-in oil. If you run your kart with this oi...

#499129
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THE MOST HORRIBLE EXPERIENCE EVER! I have been waiting for three months to write this review. I had to wait until the dispute was resolved with my bank and know that my money was safe from this hideous company. In early November I ordered my son a mini-bike for...
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#481430
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We ordered our gokart from gokart usa it was sitting in drivway 13 days later. I saw these reviews after I put in the order. I was very worried waiting to see what would happen when it was delivered after reading them. But we didnt have any problems at all .go kart...
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Anonymous
Anonymous

I'm sure the people that had problems were people with no mechanic ability at all. they probably want to also know if the warranty covers filling the gas tank and putting air...

#480936
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Name: Jerry Email Address: glemke@bakermachining.com Review: I see a lot of bad press on the internet for some reason in regard to Go Kart USA. Contrary to it, you guys have been awesome, have always answered my calls...
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GokartsUSA
GokartsUSA

Jerry, We appreciate your comments very much. We value our customers and always try to provide top customer service. Some of the complaints are from several years ago due to ...

#463857
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My wife placed a order for two build kits, one gokart and one mini-bike. Order went through and I asked for it to be shipped to my office as it was a gift. They wanted photo copies of her drivers license and credit card. My card services said bad idea to send photo...
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Anonymous
Anonymous

Something tells me that you aren't stating the full case here. According to the team member your payment was declined. Possibly because you were making a large, atypical onlin...

Anonymous
Mike

We are sorry, but your Payment was Declined. We tried to help you get your payment approved, however, we were unable to do so.The Gokarts USA Team

#461411
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I purchased a NEW go kart GO KARTS USA and all I have had is trouble, trouble, trouble. I really could not afford to pay $2,000.00 for a go kart but I got it for my grandson that happens to be autistic and in case you don't know anything about autism when they get...
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Anonymous
Randy1

I also bought one of these and when I ordered my parts they kept charging me and sending wrong parts! I don't think anyone there has a clue!!! it sat in my garage for 1 year! ...

Anonymous
Anonymous

it sounds like an oil issue. you must drain any residual factory oil and install fresh 10/40. failure to do this will cause engine failure after a few minutes of operation.

Cadiz, Kentucky
#461063
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Buyer beware. Don’t deal with this company, they will rip you off big time. I tried ordering a UTV from them only to wait over 2 months. They kept telling me they shipped it, which they never did. I ended up calling the local police to straighten it out (I told them...
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Anonymous
sorry I trusted them

They rip you off even when they don't have the product in stock. They say they'll give you your money back, but they don't, only a portion of it. Their nothing but thieves. I ...

Anonymous
Anonymous

Why dont you just get your money back & stop winning. & posting about it.

#457665
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